We had a small leak that had been presenting itself intermittently (1-4 times per year) for several years. We had water dripping into our kid's bedroom, and it had gotten progressively worse each year. We had several different handymen, roof companies, and window companies take their shot at addressing the issue. They would eyeball the problem, apply the fix that was in their wheelhouse, and we would cross our fingers hoping that our issue would finally be resolved. But each time, the leak just returned, and continued to get worse. We were at the point where it seemed like a new roof was going to be the only way we were going to finally solve this issue, despite every single vendor that looked at the roof stating that our roof was in generally very good shape.
Before we finally gave in and moved forward with the most expensive, nuclear solution, a new roof, a google search for our area turned up Dr. Leaks. The website described the services as exactly what we needed. Targeted, problem based assessment and treatment. They're not a roof company, they're not a window company, they're not a general handyman. They specifically addressed our exact issue, something that may have been an interaction of all of the above.
After an initial test and assessment, they identified the problem area with real water testing, reproduced the leak, and came up with options for remediation.
The first repair attempt improved the situation where the leaking was significantly reduced, but after the first rain, the issue was not completely resolved as there was still a smaller amount of water intruding. The testing team came back out, and did another test. They identified another spot where water was intruding, and again the repair team came out and addressed it. So after a handful of rain events, a couple of which were very hard rains, our leak issue is finally resolved.
Each step of the way was a pleasure working with Dr. Leaks. Their administrative team, the leak assessment team, the repair team, all were professional, communicative and invested in fixing our issue. In the big scheme of things, to a company like this, our job was a small job, but they demonstrated that they cared about our issue and we felt like we were treated with the same professionalism a big job would receive. This was not the cheapest option around...but, it was significantly less expensive than a whole new roof, and I can honestly say that I wish I had found these guys sooner as we had spent plenty of time, money and frustration on previous failed attempts at finding and fixing this leak. If what you need is targeted, problem based leak remediation, I cannot more highly recommend Dr. Leaks. I hope to never have to call them again because of a leak, but if another leak does present itself, I know who I'm calling first.
Before we finally gave in and moved forward with the most expensive, nuclear solution, a new roof, a google search for our area turned up Dr. Leaks. The website described the services as exactly what we needed. Targeted, problem based assessment and treatment. They're not a roof company, they're not a window company, they're not a general handyman. They specifically addressed our exact issue, something that may have been an interaction of all of the above.
After an initial test and assessment, they identified the problem area with real water testing, reproduced the leak, and came up with options for remediation.
The first repair attempt improved the situation where the leaking was significantly reduced, but after the first rain, the issue was not completely resolved as there was still a smaller amount of water intruding. The testing team came back out, and did another test. They identified another spot where water was intruding, and again the repair team came out and addressed it. So after a handful of rain events, a couple of which were very hard rains, our leak issue is finally resolved.
Each step of the way was a pleasure working with Dr. Leaks. Their administrative team, the leak assessment team, the repair team, all were professional, communicative and invested in fixing our issue. In the big scheme of things, to a company like this, our job was a small job, but they demonstrated that they cared about our issue and we felt like we were treated with the same professionalism a big job would receive. This was not the cheapest option around...but, it was significantly less expensive than a whole new roof, and I can honestly say that I wish I had found these guys sooner as we had spent plenty of time, money and frustration on previous failed attempts at finding and fixing this leak. If what you need is targeted, problem based leak remediation, I cannot more highly recommend Dr. Leaks. I hope to never have to call them again because of a leak, but if another leak does present itself, I know who I'm calling first.
Dr. Leaks was fantastic. They quickly diagnosed the leak, fixed it efficiently, and took care of all the cosmetic work so everything looks great. The team was professional and reliable throughout the process. We’re really pleased with the results and would highly recommend them to anyone in need of leak detection or repairs.
Dr. Leaks has assessed two separate leaks for us and we found their leak detection, documentation and reporting thorough and decisive enough to make the necessary repairs on our home. We are happy with both their detection and repair work. I hope we do not have more leaks, but if we do, we will not hesitate to call them again.
Dr. Leaks helped us locate and remedy the source of several leaks thorugh out our home that other contractors had been unable to address.
We appreciated how Dr. Leaks created a leak report before they started work on our home so that we knew exactly what issues they were seeking to address. It was very easy to work with the company on scheduling and other matters.
Now nearly a year after they completed work, we are still water free. I would recommend this business to anyone.
We appreciated how Dr. Leaks created a leak report before they started work on our home so that we knew exactly what issues they were seeking to address. It was very easy to work with the company on scheduling and other matters.
Now nearly a year after they completed work, we are still water free. I would recommend this business to anyone.
Worked with the Dr Leaks team who did a full back siding replacement for me. I have an older house and they were able to uncover the area of the leak after other basic roofers/siding folks could not. Their team do very quality work and I appreciated the confidence in knowing they were doing the job the right way. Would recommend!
We've used Dr. Leaks over the past year or so to address a longstanding leak in our roof. Our experience has been overwhelmingly positive.
I appreciate their approach to detecting leaks, which is to say: they actually have one. I have yet to meet a roofer that will spend time trying to figure out where a leak is coming from. The usual approach is either to guess, or redo the entire roof. Dr. Leaks will do water tests to understand what's going on.
Dr. Leaks were always clear about what they were doing, and why. Pictures of the work are available via their website. They provided multiple options at varying price points, and they also performed repairs that another roofer would not even consider.
Also, it should be noted that the quality of roofing in Philadelphia is notoriously terrible, with one bad roof layer piled upon another. Figuring out where a leak is coming from is not an easy task.
So, take these one star reviews here with a grain of salt.
I appreciate their approach to detecting leaks, which is to say: they actually have one. I have yet to meet a roofer that will spend time trying to figure out where a leak is coming from. The usual approach is either to guess, or redo the entire roof. Dr. Leaks will do water tests to understand what's going on.
Dr. Leaks were always clear about what they were doing, and why. Pictures of the work are available via their website. They provided multiple options at varying price points, and they also performed repairs that another roofer would not even consider.
Also, it should be noted that the quality of roofing in Philadelphia is notoriously terrible, with one bad roof layer piled upon another. Figuring out where a leak is coming from is not an easy task.
So, take these one star reviews here with a grain of salt.
Professional and an initially pleasant experience, but zero results or commitment to helping with my repair.
Contacted Dr. Leaks in July 2025 to assess a leak in our downstairs half bath. Luckily, it was a small leak, since we could not get an appointment until mid-August.
Once the technicians arrived, they spent 8 hours looking for the source of the leak. Four holes were cut in the walls, cameras used, the same questions asked again and again. And at the end of the day? A charge of $2,080 and no clear direction on next steps.
It is now October and we are still dealing with the fallout from the leak. I never received a full leak report/assessment from their "leak experts." Thankfully, a local plumber was able to point us to the necessary repairs, but with the cost of what needs to be done, I wish I didn't burn 2K with Dr. Leaks for zero results.
Posting this so others with larger more devasting leaks do not put their trust in this company.
Contacted Dr. Leaks in July 2025 to assess a leak in our downstairs half bath. Luckily, it was a small leak, since we could not get an appointment until mid-August.
Once the technicians arrived, they spent 8 hours looking for the source of the leak. Four holes were cut in the walls, cameras used, the same questions asked again and again. And at the end of the day? A charge of $2,080 and no clear direction on next steps.
It is now October and we are still dealing with the fallout from the leak. I never received a full leak report/assessment from their "leak experts." Thankfully, a local plumber was able to point us to the necessary repairs, but with the cost of what needs to be done, I wish I didn't burn 2K with Dr. Leaks for zero results.
Posting this so others with larger more devasting leaks do not put their trust in this company.
Josh and his team were responsive and were easy to work with. I had a leak in my ceiling stemming from an HVAC duct condensing through the insulation. It was diagnosed and taken care of within my schedule. They offer financing through a third party bank and their team of leak detection professionals are thorough and competent. Daniel, their repair team member, came on time everyday and finished the job within schedule. Everyone was very professional and reliable. Look to these guys if you want the job done right and not just on the cheap. You’ll save money in the long run.
On August 25th, two reps from Dr. Leaks came to our house to inspect a leak we had coming from our roof deck. Our contractor cut out a significant portion of the ceiling to see if we would be able to determine the cause. As of today, 10.1 not only do I still not have my report but they were unable to determine the cause of the leak since it “wasn’t actively leaking”. I reached out two weeks ago for my report and was told “they are running behind” on their reports. Do NOT waste your money with them!
Dr leaks was extremely thorough and meticulous in identifying and remediating a rooftop leak in my home. They are certainly expensive but worth it to prevent more significant damage that happened to a neighbor on my block. The staff is very accommodative and they highlight all the costs that will be incurred very clearly and do a great job of customer service. Highly recommend
I highly recommend Dr. Leaks if you're dealing with water issues in your home. I had a persistent leak caused by the improper installation of a roof deck, and it was causing damage inside the house. An earlier contractor failed to properly repair it. Dr. Leaks quickly identified the source of the problem, explained everything clearly, and got right to work. Not only did they fix the leak, but they also took care of the cosmetic damage inside. Everything looks great now. Very professional, responsive, and reliable from start to finish. A top-notch service for anyone in Philadelphia needing leak detection and repair.
So far I am very pleased with the service Dr. Leaks has provided. We have had several roofers over the years and they never looked beyond the surface to figure out what the problem was. My brothers coworker reccomended Dr leaks. We reached out to them via their website and they responded promptly. They clearly explained their services, cost and the detection and repair process. I scheduled and appointment and they were very professional. Communication was clear and consistent and they arrived exactly when they said they would. They asked me thorugh questions about the history and current issues in regard to the leak and they got to work. They were very friendly and explained eveything they did and anything the found. They showed me photos and video and even had another person come in to test for mold. When they realized the leak was in the only bathroom they made sure keep the hole they made to detect the leak small. They also cleaned up after they were finished. I'm please with their initial detection services and I'm waiting on the findings and reccomendations.
Thank you!
Thank you!
