Outsourced work to a local roofer who didn’t know where leak was upon arrival. (I had paid for a diagnostic beforehand). The 14 thousand dollar patch job work was unsuccessful so they did another water test on a rainy day and sealed a seam they admitted to missing the first time. I then received a second two thousand dollar invoice to seal the seam. Unfortunately the leak is worse than ever.
I can't say enough good things about this company. My husband and I own a rental property that had a leaky ceiling in one unit that went on for 5+ years. We had contracted 3 masons, 3 roofers, 4 general contractors, a building inspector and a "window guy" over the course of time to attempt to locate and solve the problem. It cost us almost $80k in repairs and renovations...and it still leaked. We found Dr. Leaks on a online search because we were out of ideas and felt like we had exhausted options with local contractors. Every person on the team, from start to finish, was a pleasure to work with - very informative and friendly. They were able to come out quickly to water test, and immediately found numerous problems that had been missed by other contractors. We decided to proceed with their recommended repairs and after a long winter of a lot of freezing rain and ice melting, and then numerous spring storms with heavy rain and wind, we are still leak free after 6 months. We were finally able to complete the restoration of the unit and get it rented out. Many thanks to everyone at Dr. Leaks for solving what felt like a never-ending problem. Would recommend these folks to anyone with a "unsolvable" leak!
Dr Leaks was a pleasure to work with and finally solved our leak issue! We had a spot in the back corner of our house that had leaked at least twice before and after having multiple roofers and masons come out, it continued to be an issue. None of the previous people I asked to look at it did a leak test, so it was just their best guesses.Luis came out and was here for a couple of hours, really trying to find the source of the issue. He actually found three spots in the area where water was coming in! The leak report was very detailed and included pictures, so I understood everything they found and where. The estimates for completing the work were clear. While a bit on the pricey side, the peace of mind that came with everything was worth it imo, and they were able to take care of each issue without me having to spend time finding different professionals, getting multiple quotes, and be available at different times. They did offer a discount off their hourly rate if we had them also repair the damaged interior areas, and they credited back the money spent on the leak test. The interior ceiling and wall look good as new.It has been 3 months since the repair and the area is still dry - and we have had many downpours since then, so it has been throughly tested! Josh has also texted me to check in every few weeks to make sure everything was still good.I recommended Dr Leaks to a coworker of mine and so far she has been thrilled with the detailed service as well. I highly recommend Dr Leaks if you want your leak to be dealt with for (hopefully) the final time!
Excellent company with a very impressive team of knowledgeable professionals. From my initial contact with Dr Leaks I have received exceptional support and service. The leak detection process was well communicated, executed and documented. The team took great care to make certain I understood the process and findings, they were polite, professional and respectful of my home. Repairs were done by Steve who went above and beyond!! I can’t believe that we’ve had 2 heavy rains since my repair and I didn’t have a single drop of water especially since I’ve been dumping buckets for years.Don’t waste your precious time or hard earned money anywhere else. If you have any signs of water, immediately call Dr. Leaks!!
DR. LEAKS! If you are on the fence, believe me, it is worth EVERY DIME!!! We've had a front porch leak "repaired" 2x from other businesses! Yet the same result after heavy or a windy rain! After days of researching, I gave Dr Leaks a call. The absolute professional handling we were offered from the initial call to follow-up contact and throughout the phases. Just wish that some time ago I let a professional diagnosis occur rather than me just tell a money grabbing company what i want! I've already typed a lot, BUT there process is one of a kind from what I've experienced.DEFINITELY entrust Dr. Leaks with your issues! Thank You🙏🏾
I recently had Dr. Leaks repair my shower (the shower was leaking into the living room below). They foxed the plumbing, retiled the shower walls, redid the drywall, replaced the tub, and finished by fixing the living room ceiling. I would say they were very professional and would recommend them to anyone with this this type of problem.
So far... Great!Haven't had rain yet, but all went well with leak-report and initial work.Steven M. and Danny were wonderful--professional, quick, and expert, and the place is clean and tidy, inside and out.I was also impressed with communication and follow-up by Josh and Hanlon, from Dr. Leak's office.A+++ recommended if you don't know a leak's source, or if you need everything taken care of by one contractor.
Excellent investigative work to find the leak spots at multiple locations on our roof. They also provided a very detailed breakdown with pictures and videos of each of the problemareas. They offered an estimate to also repair, but we ended up going with a different contractor crew for the repairs simply due to cost.Would highly recommend for anyone trying to find the source of a leak into your home!
I have been struggling with a leak on my 2nd story in a 3 story center city row home. Multiple contractors visited my property over the course of 3 years, tried some fixes, but they were never confident about the source of the leak. One contractor recommended Dr. Leaks. After a thorough analysis, they were very definitive about the source of the leak. I needed to replace a door on the 3rd floor and make some minor structural changes. While I did not hire them to do the actual repair, I am happy to report 9 months later that we no longer have a leak. Their assessment was accurate. AND, they followed-up with me multiple times after the repair to see if their recommended repair worked. I actually asked them if I could post them a review! I highly recommend them.
The paint on my bedroom walls started to bubble after a snowstorm and got worse with each rain. I had two roofers look at it and that wasn’t the problem, but no one could figure out what it was. I hired Dr Leaks. They were great! Josh got right on scheduling my appointment and continued to check in every step of the way. Steve and his crew found my leak in the chimney. They were very knowledgeable, efficient, and friendly. They explained everything that was going on and put me totally at ease. They sent pictures and a report of what was needed to be done. Dr Leaks completed the repair and I have had no further issues. I would recommend Dr Leaks before your problem gets worse.
I have had an ongoing leak on my 2nd floor living room ceiling for over a decade. It would get “fixed” with patches and guesswork but has always returned. My condo management company recently told me the leak was caused by “unwrapped HVAC connections” two stories above on my roof- and wanted $1300 to “fix” it.Instead i hired Dr. Leaks and they found the leak source within a few hours. It was from a deck directly above the leak. The crew who came (thank you Louis!) were great- on time, worked quickly and efficiently, and I now can finally get this ongoing problem fixed. This was well worth the money and time spent. I very much recommend this service. Had I known about them before I could’ve avoided years of headache and repairs that failed over and over again. Five stars…very impressed.
