Martha C.
21:02 19 Feb 26
After living with a recurring winter leak in our bathroom for five years (and learning it had been happening for years before we bought the place), we finally decided to bring in Dr. Leaks — and I only wish we had done it sooner.
Every winter the leak would return. We assumed it was a building issue, but the building manager would send contractors who focused on quick fixes within their own specialty (we saw plenty of masons doing lots of caulking). Nothing ever truly solved the problem.
At the recommendation of a friend, we hired Dr. Leaks to get to the root cause. From the first call, their communication was excellent. Greg clearly explained the diagnostic process and what to expect, and we were scheduled about three weeks out.
The investigation itself was incredibly thorough. The team accessed units above us, took detailed measurements and photographs, and ultimately opened our drywall ceiling. They discovered a three-inch cast iron pipe that had separated from its coupling — the real source of the leak. While they couldn’t determine exactly where the pipe terminated, they provided a detailed, professional report clearly documenting the issue and confirming it was not our responsibility.
We brought the report to our building association, and they arranged for the repair by another contractor and covered the full cost — including the investigation.
What stood out most was the professionalism and respect. Greg was always available to hop on a call and walk me through questions or concerns. The investigators were smart, thorough, and respectful. As someone who understands building systems, I deeply appreciated that they treated me as a knowledgeable partner in the process — unlike many contractors we’d dealt with previously.
In a matter of weeks, Dr. Leaks accomplished what nearly a decade of piecemeal efforts had failed to resolve. Yes, this type of investigation is an investment — but it was absolutely worth it to have someone truly listen, do the real diagnostic work, and finally bring the issue to resolution.
Highly recommend.
Every winter the leak would return. We assumed it was a building issue, but the building manager would send contractors who focused on quick fixes within their own specialty (we saw plenty of masons doing lots of caulking). Nothing ever truly solved the problem.
At the recommendation of a friend, we hired Dr. Leaks to get to the root cause. From the first call, their communication was excellent. Greg clearly explained the diagnostic process and what to expect, and we were scheduled about three weeks out.
The investigation itself was incredibly thorough. The team accessed units above us, took detailed measurements and photographs, and ultimately opened our drywall ceiling. They discovered a three-inch cast iron pipe that had separated from its coupling — the real source of the leak. While they couldn’t determine exactly where the pipe terminated, they provided a detailed, professional report clearly documenting the issue and confirming it was not our responsibility.
We brought the report to our building association, and they arranged for the repair by another contractor and covered the full cost — including the investigation.
What stood out most was the professionalism and respect. Greg was always available to hop on a call and walk me through questions or concerns. The investigators were smart, thorough, and respectful. As someone who understands building systems, I deeply appreciated that they treated me as a knowledgeable partner in the process — unlike many contractors we’d dealt with previously.
In a matter of weeks, Dr. Leaks accomplished what nearly a decade of piecemeal efforts had failed to resolve. Yes, this type of investigation is an investment — but it was absolutely worth it to have someone truly listen, do the real diagnostic work, and finally bring the issue to resolution.
Highly recommend.
D B.
16:44 16 Feb 26
We used Dr. Leaks to track down and repair a very troublesome roof leak. They found the leak and repaired it and we haven't had any problems since. Their people were very professional and courteous. I would recommend them to anyone!
Tomás H.
15:10 29 Dec 25
Dr. L. assessed quickly and provided a work plan. They are clear - they might find other issues when they open walls and follow the water. Our leak was stubborn and they found the source. Their repairs were completed in time and by very professional technicians. They always suggest not to make cosmetic repairs until there is certainty that the source has been fully addressed. In this regard, be patient because your instinct will be to get the cosmetics e.g., drywall patches done. Sometimes you have to go slow to go fast. Worth the investment.
Rachael K.
00:03 22 Dec 25
We have had a good experience with Dr. Leaks this last year. We live in an old building in Philly and have had several leaks. The team was able to solve them and their process works well. It’s not the fastest process in the world but the quality is certainly good. They do a good job communicating and they are conscientious about the fact that people live in the spaces they work and they do a good job cleaning up. Overall I would recommend them, particularly for jobs where the leak is a bit non-obvious in its source.
Colin H.
13:44 02 Dec 25
Dr Leaks is great!
This is our second time using them and we had another good experience.
We had a second floor toilet leak, and they were able to get out quickly and fix it. While they were here they did some other leak detection that I had been contemplating for a while. We got a detailed dx and they were able to efficiently fix it for us.
Highly recommend Dr Leak! Easy to communicate with and they do good work.
This is our second time using them and we had another good experience.
We had a second floor toilet leak, and they were able to get out quickly and fix it. While they were here they did some other leak detection that I had been contemplating for a while. We got a detailed dx and they were able to efficiently fix it for us.
Highly recommend Dr Leak! Easy to communicate with and they do good work.
Tony R.
18:54 28 Nov 25
We had a small leak that had been presenting itself intermittently (1-4 times per year) for several years. We had water dripping into our kid's bedroom, and it had gotten progressively worse each year. We had several different handymen, roof companies, and window companies take their shot at addressing the issue. They would eyeball the problem, apply the fix that was in their wheelhouse, and we would cross our fingers hoping that our issue would finally be resolved. But each time, the leak just returned, and continued to get worse. We were at the point where it seemed like a new roof was going to be the only way we were going to finally solve this issue, despite every single vendor that looked at the roof stating that our roof was in generally very good shape.
Before we finally gave in and moved forward with the most expensive, nuclear solution, a new roof, a google search for our area turned up Dr. Leaks. The website described the services as exactly what we needed. Targeted, problem based assessment and treatment. They're not a roof company, they're not a window company, they're not a general handyman. They specifically addressed our exact issue, something that may have been an interaction of all of the above.
After an initial test and assessment, they identified the problem area with real water testing, reproduced the leak, and came up with options for remediation.
The first repair attempt improved the situation where the leaking was significantly reduced, but after the first rain, the issue was not completely resolved as there was still a smaller amount of water intruding. The testing team came back out, and did another test. They identified another spot where water was intruding, and again the repair team came out and addressed it. So after a handful of rain events, a couple of which were very hard rains, our leak issue is finally resolved.
Each step of the way was a pleasure working with Dr. Leaks. Their administrative team, the leak assessment team, the repair team, all were professional, communicative and invested in fixing our issue. In the big scheme of things, to a company like this, our job was a small job, but they demonstrated that they cared about our issue and we felt like we were treated with the same professionalism a big job would receive. This was not the cheapest option around...but, it was significantly less expensive than a whole new roof, and I can honestly say that I wish I had found these guys sooner as we had spent plenty of time, money and frustration on previous failed attempts at finding and fixing this leak. If what you need is targeted, problem based leak remediation, I cannot more highly recommend Dr. Leaks. I hope to never have to call them again because of a leak, but if another leak does present itself, I know who I'm calling first.
Before we finally gave in and moved forward with the most expensive, nuclear solution, a new roof, a google search for our area turned up Dr. Leaks. The website described the services as exactly what we needed. Targeted, problem based assessment and treatment. They're not a roof company, they're not a window company, they're not a general handyman. They specifically addressed our exact issue, something that may have been an interaction of all of the above.
After an initial test and assessment, they identified the problem area with real water testing, reproduced the leak, and came up with options for remediation.
The first repair attempt improved the situation where the leaking was significantly reduced, but after the first rain, the issue was not completely resolved as there was still a smaller amount of water intruding. The testing team came back out, and did another test. They identified another spot where water was intruding, and again the repair team came out and addressed it. So after a handful of rain events, a couple of which were very hard rains, our leak issue is finally resolved.
Each step of the way was a pleasure working with Dr. Leaks. Their administrative team, the leak assessment team, the repair team, all were professional, communicative and invested in fixing our issue. In the big scheme of things, to a company like this, our job was a small job, but they demonstrated that they cared about our issue and we felt like we were treated with the same professionalism a big job would receive. This was not the cheapest option around...but, it was significantly less expensive than a whole new roof, and I can honestly say that I wish I had found these guys sooner as we had spent plenty of time, money and frustration on previous failed attempts at finding and fixing this leak. If what you need is targeted, problem based leak remediation, I cannot more highly recommend Dr. Leaks. I hope to never have to call them again because of a leak, but if another leak does present itself, I know who I'm calling first.
Josh F.
17:52 17 Nov 25
Dr. Leaks was fantastic. They quickly diagnosed the leak, fixed it efficiently, and took care of all the cosmetic work so everything looks great. The team was professional and reliable throughout the process. We’re really pleased with the results and would highly recommend them to anyone in need of leak detection or repairs.
Brian C.
14:39 03 Nov 25
Dr. Leaks has assessed two separate leaks for us and we found their leak detection, documentation and reporting thorough and decisive enough to make the necessary repairs on our home. We are happy with both their detection and repair work. I hope we do not have more leaks, but if we do, we will not hesitate to call them again.
Christopher S.
02:15 03 Nov 25
Dr. Leaks helped us locate and remedy the source of several leaks thorugh out our home that other contractors had been unable to address.
We appreciated how Dr. Leaks created a leak report before they started work on our home so that we knew exactly what issues they were seeking to address. It was very easy to work with the company on scheduling and other matters.
Now nearly a year after they completed work, we are still water free. I would recommend this business to anyone.
We appreciated how Dr. Leaks created a leak report before they started work on our home so that we knew exactly what issues they were seeking to address. It was very easy to work with the company on scheduling and other matters.
Now nearly a year after they completed work, we are still water free. I would recommend this business to anyone.
Craig B.
20:38 30 Oct 25
Worked with the Dr Leaks team who did a full back siding replacement for me. I have an older house and they were able to uncover the area of the leak after other basic roofers/siding folks could not. Their team do very quality work and I appreciated the confidence in knowing they were doing the job the right way. Would recommend!
Gene G.
11:14 24 Oct 25
We've used Dr. Leaks over the past year or so to address a longstanding leak in our roof. Our experience has been overwhelmingly positive.
I appreciate their approach to detecting leaks, which is to say: they actually have one. I have yet to meet a roofer that will spend time trying to figure out where a leak is coming from. The usual approach is either to guess, or redo the entire roof. Dr. Leaks will do water tests to understand what's going on.
Dr. Leaks were always clear about what they were doing, and why. Pictures of the work are available via their website. They provided multiple options at varying price points, and they also performed repairs that another roofer would not even consider.
Also, it should be noted that the quality of roofing in Philadelphia is notoriously terrible, with one bad roof layer piled upon another. Figuring out where a leak is coming from is not an easy task.
So, take these one star reviews here with a grain of salt.
I appreciate their approach to detecting leaks, which is to say: they actually have one. I have yet to meet a roofer that will spend time trying to figure out where a leak is coming from. The usual approach is either to guess, or redo the entire roof. Dr. Leaks will do water tests to understand what's going on.
Dr. Leaks were always clear about what they were doing, and why. Pictures of the work are available via their website. They provided multiple options at varying price points, and they also performed repairs that another roofer would not even consider.
Also, it should be noted that the quality of roofing in Philadelphia is notoriously terrible, with one bad roof layer piled upon another. Figuring out where a leak is coming from is not an easy task.
So, take these one star reviews here with a grain of salt.
Ronan G.
15:05 03 Oct 25
Josh and his team were responsive and were easy to work with. I had a leak in my ceiling stemming from an HVAC duct condensing through the insulation. It was diagnosed and taken care of within my schedule. They offer financing through a third party bank and their team of leak detection professionals are thorough and competent. Daniel, their repair team member, came on time everyday and finished the job within schedule. Everyone was very professional and reliable. Look to these guys if you want the job done right and not just on the cheap. You’ll save money in the long run.
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